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Terms of Service

By using or paying for AkcaVPN, you agree to these terms. Any material changes will be notified via a prominent notice on our website at least one month before the changes are applied. If you wish to reject such changes, you should stop using the service.

Last Updated: March 22, 2026
Table of Contents
  • 1. The Service
  • 2. Access to the Service
  • 3. NFT-Based Access
  • 4. Payment
  • 5. Refund Policy
  • 6. Acceptable Use
  • 7. Privacy
  • 8. Disclaimers
  • 9. Applicable Law & Disputes
  • 10. Contact

1. The Service

AkcaVPN is a VPN service operated by Akca Network OU (Registry Code 17404115), a company registered in Estonia. The service encrypts your internet traffic and routes it through our servers using the WireGuard protocol to protect your privacy and security online.

AkcaVPN is designed to protect your privacy. It is not designed, intended, or authorized for use in connection with any illegal activity.

2. Access to the Service

To use AkcaVPN, you need one of the following:

  • Serial Number — A 16-digit serial number purchased through our platform or generated via our apps. No email, username, or password required. The serial number is your sole credential.
  • AkcaVPN NFT — An AkcaVPN NFT on the Solana blockchain. Your wallet signature serves as authentication.

An account can be used on up to 3 devices simultaneously.

Keep your credentials safe

Please write down your serial number or secure your wallet keys in a safe place. We cannot recover lost serial numbers or wallet private keys. There is no password reset or account recovery process.

3. NFT-Based Access

AkcaVPN NFTs are standard Solana SPL tokens. You may freely transfer, sell, or trade your NFT. VPN access transfers with the NFT to the new holder.

Akca Network OU is not responsible for secondary market transactions or resale value. Blockchain interactions carry inherent risks including transaction failures and network congestion. You acknowledge and accept these risks when using NFT-based access.

4. Payment

We accept the following payment methods:

  • Credit/debit card via Stripe
  • Apple In-App Purchase via the iOS app
  • SOL (Solana native cryptocurrency)
  • USDC (USD-pegged stablecoin on Solana)

The service is activated as soon as the payment is credited and time starts counting down. Pricing may vary depending on the platform and payment method. Price changes will not affect existing active subscriptions.

When using Stripe or Apple In-App Purchase, these payment processors will process your personal data as controllers of such processing. You can read more about the payment providers on their websites.

5. Refund Policy

We offer a 14-day money-back guarantee. The 14-day period starts when your payment is made. If you wish to exercise your right to a refund, please contact contact@akca.network.

Exceptions

  • We do not offer refunds for cryptocurrency payments (SOL, USDC) or NFT purchases.
  • Refund requests for purchases made through the App Store must be made directly with Apple.

6. Acceptable Use

You agree not to use AkcaVPN for:

  • Illegal activity, including hacking, fraud, CSAM, or terrorism
  • Distributing malware, viruses, or ransomware
  • Denial-of-service attacks, spamming, or network exploitation
  • Systematic, large-scale distribution of copyrighted material
  • Any activity that degrades or abuses the AkcaVPN network

AkcaVPN operates a strict no-logs policy. We do not monitor, log, or inspect your traffic. However, if we receive valid legal complaints or court orders, we may be required to take action, which can include terminating access.

We reserve the right to suspend or terminate access for violations of these terms, legal orders, or if your use poses a risk to our infrastructure or other users. You may stop using the service at any time without a formal cancellation process.

7. Privacy

We want you to remain anonymous when using our service. It is our policy to never store any activity logs or metadata and to have as minimal data retention as possible.

  • We do not log your browsing activity, connection timestamps, or IP addresses
  • We do not sell or share your data with third parties
  • We comply with the EU General Data Protection Regulation (GDPR)

For more information, please read our Privacy Policy and No-Logs Policy.

8. Disclaimers

AkcaVPN reserves the right to modify the service by updating the software or making changes to certain features. We will attempt to prevent interruptions and defects in the service. Despite our best efforts, the service is provided on an "as is" and "as available" basis, and we do not guarantee that the service will be available at all times. You are solely responsible for your use of the service.

Akca Network OU shall not be liable for any indirect, incidental, special, or consequential damages. Total liability shall not exceed the total amount you have paid to us in the 12 months preceding the claim.

Akca Network OU is not liable for blockchain transaction failures, loss of funds due to wallet compromise or user error, changes in cryptocurrency value, or smart contract vulnerabilities in third-party protocols.

Consumer rights

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including EU consumer protection regulations. Your statutory rights are not affected.

9. Applicable Law & Disputes

These terms shall be construed in accordance with and governed by the laws of the Republic of Estonia. Where mandatory EU consumer protection laws apply, those provisions shall prevail.

Any dispute arising from these terms shall be handled by the Estonian courts, with the city of Tallinn as the court of first instance. EU consumers may also use the European Commission's Online Dispute Resolution platform.

10. Contact

General Inquiries

Email: contact@akca.network

Abuse Reports

Email: abuse@akca.network

Registered Address

Akca Network OU
Registry Code: 17404115
Harju maakond, Tallinn, Pohja-Tallinna linnaosa,
Telliskivi tn 57, 10412, Estonia

Related Policies

For complete information about how we operate:

  • Privacy Policy - How we handle your data
  • No-Logs Policy - What we don't collect

Related Policies

  • Privacy Policy
  • No-Logs Policy
  • Legal Hub

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© 2026 Akca Network OU. All rights reserved.

Effective Date: March 22, 2026